HOW DO I USE MELLO TO RELAX?
Each piece of delicious chocolate is infused with our plant-based relaxation blend (lemon balm and l-theanine), to help you relax. All you taste is chocolate. All you feel is good.
CAN MELLO HELP ME SLEEP?
mello was designed for stress relief and relaxation benefits, not as a sleep aid. While you’ll feel chilled out, mello won’t put you to sleep.
WHAT WILL IT FEEL LIKE WHEN I EAT MELLO?
Cool and calm, but not drowsy. Each bar of mello is like a micro-vacation waiting to happen. Sit back and enjoy the zen.
CAN CHILDREN AND PREGNANT / BREASTFEEDING WOMEN CONSUME MELLO?
We don’t recommend mello for children, pregnant or nursing women.
HOW LONG WILL IT TAKE TO GET MY ORDER?
All locations in the lower 48 states are reached within 2 business days (many are reached in one day). Since we don't like to have your chocolate sitting in transit over the weekend, orders received Thursday through Sunday are shipped on Mondays.
You will receive an email or SMS shipping confirmation with your tracking details once your order has shipped.
WHERE IS MY ORDER?
Orders placed Monday to Wednesday will deliver within 2 business days. Orders placed Thursday to Sunday will ship the following Monday. You will receive a shipment confirmation email with tracking information when the order leaves our warehouse.
I WANT TO TRY MELLO FIRST, DO I NEED TO BUY A WHOLE PACKAGE?
Good question! You can try out mello buy purchasing our starter bundle. It contains a bag of our milk chocolate and one bag of our dark chocolate.
CAN I CANCEL MY ORDER?
Unfortunately, once an order is processed, we cannot cancel.
DO YOU SHIP INTERNATIONALLY?
Not yet, but hopefully soon!
DO YOU OFFER DISCOUNTS?
We certainly do! We offer a 10% discount if you subscribe to receive regular shipments of mello. Sign up for our email list to receive special promos and offers.
WHAT INGREDIENTS ARE IN MELLO?
The ingredients for our milk and dark bars can be found here
WHAT ARE THE NUTRITION FACTS FOR MELLO?
The nutrition information for our milk and dark bars can be found here
WHAT IS LEMON BALM?
Studies show this botanical extract relieves symptoms of stress, helps relax and boosts mood. Lemon balm has a reputation for improving cognitive function and increasing a sense of calmness. It’s even shown to help reduce symptoms of anxiety, such as nervousness and excitability. Other studies point to lemon balms medicinal purposes. It’s soothing digestive qualities include treating nausea, indigestion and menstrual cramps. It’s even been used to treat headaches, toothaches and other mild pain. https://www.healthline.com/health/lemon-balm-uses
WHAT IS L-THEANINE?
It’s a natural amino acid naturally occurring in tea and some mushrooms that research has found to promote relaxation without drowsiness. Many people take l-theanine to help ease stress and unwind. It’s also been found to boost immunity, control blood pressure and improve sleep quality. https://www.healthline.com/health/l-theanine
WHERE DOES YOUR CHOCOLATE COME FROM?
We are proud to use Fairtrade Certified chocolate, made from ethically sourced ingredients. Our bars are made in Canada, with relaxation in mind.
WHAT IS CHOCOLATE BLOOM?
There are two kinds of chocolate bloom:
If the chocolate has a grainy, rough texture and white appearance, it is probably sugar bloom. This happens when chocolate is exposed to moisture -- either stored in a humid environment OR transferred from cold storage to room temperature, which can cause condensation. In both cases, moisture dissolves some of the sugar on the chocolate's surface. When the moisture evaporates, the sugar re-solidifies and leaves behind the grainy, white texture or 'bloom'.
If there is a grayish film appearance on the chocolate, it is probably fat bloom. This happens when chocolate is stored (or transported) at too high a temperature. The high temperature causes the cocoa butter (fat) to soften and make its way to the surface of the chocolate.
Sometimes, fat bloom is also caused by other ingredients in the chocolate. For example, oil in the natural peanut butter filling of my beloved Peanut Butter chocolate bars and bites can sometimes make its way to the chocolate surface and cause bloom.
In all three cases: looks whitish, still safe to eat, still delish.
CAN I ORDER YOUR CHOCOLATE IN THE SUMMER? WILL IT MELT?
We take great care to make sure that your order doesn't melt during summer shipping. Your order will be shipped in special insulated boxes with cold packs to prevent melting. All locations in the lower 48 states are reached within 2 business days, which further reduces melting risk.